Terms & Conditions for cko444 Platform Use

1.1 These Terms & Conditions ("Terms") govern the relationship between cko444 ("the Platform", "we", "us") and any individual ("Player", "you", "User") who accesses, registers on, or uses the cko444 website at cko444.net and any associated mobile or web application services provided by cko444.

1.2 By using the cko444 platform in any capacity — including browsing the website, creating a player account, making a deposit, placing a bet, or claiming a bonus — you signify your unconditional acceptance of these Terms. If you do not agree with any part of these Terms, you must immediately cease using the platform and close your account.

1.3 cko444 operates as an offshore online gaming platform. Players are solely responsible for ensuring that their use of the platform complies with the laws and regulations applicable in their own jurisdiction. cko444 makes no representation that access to or use of the platform is lawful in any specific jurisdiction. Players located in jurisdictions where online gambling is prohibited must not use the platform.

1.4 These Terms are written in English. In the event of any dispute regarding interpretation, the English-language version of these Terms shall be the definitive and binding reference. No translation of these Terms into any other language creates any additional rights or obligations for either party.

1.5 cko444 reserves the right to modify, update, or replace any part of these Terms at any time without prior notice. The most current version of the Terms will always be published at cko444.net/terms-conditions. Your continued use of the platform following any such change constitutes your acceptance of the revised Terms. It is your responsibility to review this document regularly.

1.6 These Terms should be read in conjunction with our Privacy Policy, Responsible Gaming Policy, and any specific bonus or promotion terms published separately on the platform. In the event of a conflict between these Terms and any supplementary document, these Terms shall take precedence unless expressly stated otherwise.

2.1 To register and maintain an active account on cko444, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 18 years of age. Use of the cko444 platform by anyone under the age of 18 is strictly forbidden. 18+
• You must be a natural person (not a corporation, trust, partnership, or any other legal entity) registering the account for your own personal use.
• You must not be a resident of, or currently located in, any jurisdiction where online gambling is explicitly prohibited by applicable law.
• You must not be an employee, contractor, director, officer, or close family member of any employee of cko444 or any of its affiliated game or payment providers.
• You must have full legal capacity to enter into binding agreements under the laws of your jurisdiction.
• You must not be subject to any self-exclusion order — whether imposed by yourself through cko444's responsible gaming tools or by any external authority — at the time of registration or continued account use.

2.2 cko444 reserves the right to request documentary proof of age, identity, and address at any time. Acceptable documents include government-issued photo ID (national ID card, passport, or driver's licence) and proof of address (utility bill or bank statement dated within the past three months). Players who fail to provide satisfactory documentation within the timeframe requested by cko444 may have their account suspended and withdrawals withheld pending verification.

2.3 By registering an account on cko444, you warrant and represent that all information you have provided during registration is accurate, complete, and current. You further confirm that you meet all eligibility criteria set out in this section. Providing false information during registration — including misrepresenting your age — is a serious breach of these Terms and will result in immediate account closure and forfeiture of funds.

2.4 cko444 employs active age verification measures including cross-referencing registration data against third-party identity databases. Where automated checks are inconclusive, manual document review will be initiated. cko444 takes its obligations regarding the prevention of underage gambling seriously and will report suspected underage access to the appropriate authorities where required.

3.1 Each eligible individual is permitted to hold exactly one registered account on cko444. The creation of multiple accounts by the same individual — whether under different names, email addresses, payment methods, or device configurations — is a material breach of these Terms. Where duplicate accounts are detected, cko444 reserves the right to close all associated accounts, void all bets placed across those accounts, and retain any balances pending a full review.

3.2 When registering your cko444 account, you must provide the following accurate and complete information:

• Your full legal name (as it appears on your government-issued ID)
• A valid and active email address that you own and control
• Your date of birth
• Your current country of residence
• A mobile phone number registered in your name
• A secure password of your choosing (minimum 8 characters, combining letters and numbers)

3.3 You are solely responsible for all activity that occurs under your cko444 account. You must keep your login credentials — including your password and any one-time verification codes — strictly confidential and must not share them with any third party. cko444 will never ask you for your password via email, live chat, or any other channel. If you believe your account credentials have been compromised, you must contact cko444 support immediately via the live chat function on the platform.

3.4 Players are responsible for ensuring their contact details remain up to date. Failure to maintain accurate account information may result in missed communications regarding account status, verification requirements, bonus eligibility, or withdrawal processing. Contact detail updates can be made from the Account Settings section of the cko444 platform.

Know Your Customer (KYC) Requirements

3.5 cko444 operates a Know Your Customer (KYC) verification process in compliance with its obligations as a responsible online gaming platform. KYC verification may be requested at registration, prior to a player's first withdrawal, or at any time during the account lifecycle at cko444's reasonable discretion.

3.6 Standard KYC documentation requested by cko444 includes: a clear colour copy of a valid government-issued photo ID; a recent proof of address document; and, where applicable, proof of payment method ownership (for example, a screenshot of the registered bKash or Nagad wallet showing the account holder name matching the cko444 registration details).

3.7 All KYC documents submitted to cko444 are stored and processed in accordance with our Privacy Policy. Documents are used solely for identity verification and fraud prevention purposes and will not be shared with third parties except where required by applicable law or regulatory obligation.

Prohibited Account Activities

3.8 The following activities are strictly prohibited on cko444 and constitute grounds for immediate account suspension or permanent closure:

• Using the platform for any unlawful purpose including money laundering or fraud
• Attempting to exploit software errors, glitches, or vulnerabilities in the platform or any game
• Using automated software, bots, scripts, or artificial intelligence tools to access, scrape, or interact with the platform
• Engaging in collusion with other players in any game — including live poker, live casino games, or sports betting syndicates — with the intent to manipulate outcomes
• Abusing the cko444 bonus system by registering multiple accounts, using third-party funds, or employing low-risk hedging strategies specifically designed to extract bonus value without genuine play intent
• Engaging in chargebacks, payment disputes, or reversed transactions through your payment provider while retaining winnings derived from the disputed deposit

4.1 All financial transactions on cko444 are conducted exclusively in Bangladeshi Taka (৳). cko444 does not accept deposits or process withdrawals in any other currency. Players attempting to deposit in a foreign currency via an international payment method should be aware that their bank or payment provider may apply a conversion rate; cko444 bears no responsibility for any such third-party currency conversion charges.

Accepted Deposit Methods

4.2 cko444 currently accepts deposits via the following payment methods:

• Mobile Financial Services: bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay (UCB)
• Bank Transfer: BRAC Bank, City Bank, Sonali Bank, Dutch-Bangla Bank, Islami Bank, and other major Bangladeshi banks
• Cards: Visa and Mastercard (subject to issuer restrictions)

4.3 The minimum deposit amount on cko444 is ৳500. Deposits made via bKash and Nagad are credited to your cko444 wallet balance instantly upon confirmation from the payment provider. Bank transfer deposits may take up to two business hours to reflect depending on the processing time of the originating bank.

4.4 cko444 does not charge any fees on deposits made via bKash, Nagad, Rocket, or Upay. Bank transfer deposits may be subject to processing fees charged by the player's own bank; cko444 has no control over and accepts no liability for such charges.

Withdrawal Terms

4.5 Withdrawal requests on cko444 are processed to the same payment method used for the most recent deposit, subject to availability. This matched-payment policy is in place as part of cko444's fraud prevention and anti-money-laundering measures. Where the original deposit method is unavailable for withdrawal, cko444 may request alternative verification before processing to an alternative method.

4.6 The minimum withdrawal amount is ৳1,000. There is no maximum single withdrawal limit for fully KYC-verified accounts; however, cko444 reserves the right to process large withdrawals in tranches for internal processing reasons, with each tranche delivered within the standard processing window.

4.7 Withdrawal requests are typically processed within 24 hours for verified accounts. During high-volume periods — such as major BPL and IPL cricket fixtures — processing times may extend to 48 hours. Players will be notified via their registered email address when a withdrawal has been approved and dispatched.

4.8 cko444 reserves the right to delay or decline a withdrawal request pending completion of KYC verification, investigation of suspected fraud or bonus abuse, or resolution of any open dispute relating to the account. Players will be notified of any such hold and given the opportunity to provide any documentation required to resolve the matter promptly.

4.9 Players must not attempt to withdraw funds that are subject to an active wagering requirement (i.e., bonus funds that have not yet been fully played through). Only cleared, real-money balances are eligible for withdrawal. Attempting to circumvent wagering requirements through strategic bet patterns may result in the voiding of the applicable bonus and any winnings derived from it.

5.1 cko444 offers a range of bonuses and promotional offers to both new and existing players, including but not limited to: a first-deposit welcome bonus of up to ৳20,000, weekly reload bonuses, cashback on net losses, free spins on featured slot titles, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL season, and the T20 World Cup.

5.2 All bonuses are subject to specific terms including wagering requirements, minimum qualifying deposit thresholds, eligible games, minimum bet restrictions, maximum bet limits while a bonus is active, and expiry deadlines. These specific terms are published alongside each individual offer on the promotions page of the cko444 platform. Players are strongly advised to read the offer-specific terms in full before opting into any bonus.

General Bonus Conditions

5.3 The following general conditions apply to all bonuses at cko444 unless the specific offer terms state otherwise:

• Bonus funds are credited to a separate bonus wallet and are not immediately withdrawable. They must be played through in accordance with the stated wagering requirement before any associated winnings can be transferred to the real-money wallet.
• The standard wagering requirement at cko444 is 30x the bonus amount unless specified differently in the offer-specific terms.
• While a bonus is active, the maximum permitted bet per spin or per sporting market selection is ৳500 unless the offer states a higher limit. Bets exceeding this threshold while a bonus is active may be voided at cko444's discretion.
• Bonus offers are intended for recreational players. Players who consistently demonstrate low-risk or matched-betting strategies specifically designed to extract bonus value without genuine engagement may have their bonus eligibility reviewed or revoked.
• Each bonus offer may only be claimed once per player, per household, per IP address, and per payment method unless the offer explicitly states otherwise.
• Bonuses expire if wagering requirements are not completed within the stated validity period, typically 30 days from the date of crediting. Expired bonuses and any associated winnings are forfeited.
• cko444 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice. This will not affect bonuses already accepted and in active use by a player, except in cases of suspected abuse.

5.4 cko444 is committed to operating a transparent bonus system. All wagering requirements, game contribution percentages, and time limits are published in plain English. Players who have questions about the status of a bonus — including how much wagering remains — may contact cko444 support via the 24/7 live chat function on the platform.

6.1 All bets placed on the cko444 platform are subject to the specific rules of the game or market being wagered on, in addition to these general Terms. Game-specific rules are accessible within each game interface or via the relevant information page on the platform. In the event of any conflict between a game-specific rule and these Terms, the game-specific rule shall apply to that game only.

Sports Betting

6.2 cko444 sports betting markets — including cricket (BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers fixtures), football, kabaddi, and other sports — operate on the following general principles:

• Odds are displayed in decimal format and are subject to change up until the moment a bet is accepted and confirmed.
• Once a bet is confirmed and a bet ID is issued, the odds are locked in at the accepted price. Subsequent market movements do not affect confirmed bets.
• In-play (live) betting odds update in real time. cko444 reserves the right to suspend in-play markets temporarily during periods of significant in-match developments (such as wickets, overs completions, or injury stoppages).
• cko444 reserves the right to void any bet placed on an event that was settled in error, where the outcome was affected by a technical malfunction, or where there is evidence that the event's outcome was manipulated prior to the bet being placed.
• Minimum single bet: ৳50. Maximum single bet limits vary by market and are displayed within the betting interface.

Casino and Slot Games

6.3 All casino games available on cko444 — including live dealer tables (baccarat, roulette, blackjack), slot titles from Pragmatic Play, NetEnt, and Microgaming, and crash games including Aviator by Spribe — are provided by certified third-party studios. cko444 does not control the RNG or game logic of any third-party title; it serves as the distribution platform only.

6.4 In the event of a disconnection during a live casino game or a crash game round, the round outcome will be determined by the game server's recorded state at the time of disconnection. cko444 is not liable for losses incurred as a result of connectivity issues on the player's side, including mobile network drops experienced by players in Bangladesh. Players are advised to ensure a stable connection before participating in time-sensitive game formats.

6.5 Progressive jackpot games may be subject to additional terms specific to the jackpot pool. Jackpot wins are verified by the game provider before being credited to a player's cko444 wallet. Verification of large jackpot wins may take up to 72 hours. cko444 will notify the winning player by email and via the platform's internal messaging system upon verification.

Dispute Resolution

6.6 In the event of a dispute regarding a bet result, game outcome, or transaction, players must contact cko444 customer support within 48 hours of the disputed event. Claims submitted after this window may not be eligible for review. cko444 will investigate all valid disputes and provide a written resolution within seven business days. cko444's decision on betting disputes, made in good faith based on available data, shall be final and binding.

7.1 Players may close their cko444 account at any time by contacting the support team via live chat or by emailing [email protected]. Voluntary account closure requests are processed within two business days. Any verified real-money balance remaining in the account at the time of closure will be returned to the player via their most recently used payment method, provided KYC verification is complete.

7.2 cko444 reserves the right to suspend or permanently close any player account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions
• Failure to complete KYC verification within the required timeframe
• Suspicion of fraudulent activity, money laundering, or use of the platform for unlawful purposes
• Evidence or reasonable suspicion of bonus abuse, multi-accounting, or collusion
• Initiation of a chargeback or payment reversal in relation to a deposit made to cko444
• Account inactivity for a continuous period of 12 months or longer (see dormancy policy below)
• Player-initiated self-exclusion request
• Receipt of a court order or legal directive requiring account closure

7.3 Where an account is closed by cko444 due to a confirmed breach of these Terms — including fraud or multi-accounting — any remaining balance may be withheld pending investigation. cko444 will provide written notice of the reason for closure and the outcome of any balance review within 14 business days of the closure decision.

Dormant Account Policy

7.4 An account is considered dormant if no login, deposit, withdrawal, or bet activity has been recorded for a continuous period of 12 months. cko444 will send reminder notifications to the registered email address at the 9-month and 11-month marks before the dormancy threshold is reached.

7.5 Upon reaching dormant status, cko444 reserves the right to apply a monthly administration fee of ৳200 to the account balance to cover account maintenance costs, provided the account balance is sufficient to cover this charge. Fees will not be applied to accounts with a zero balance. Players may reactivate a dormant account at any time by logging in and completing any outstanding verification requirements.

Self-Exclusion

7.6 Players who wish to exclude themselves from the cko444 platform for responsible gaming reasons may request self-exclusion via the Account Settings menu or by contacting the support team directly. Self-exclusion periods are available from a minimum of 30 days up to permanent closure. During any self-exclusion period, the account will be locked, marketing communications will be suspended, and no new deposits will be accepted. Self-exclusion requests take effect within one hour of confirmation. For further information, please review our dedicated Responsible Gaming page.

8.1 The cko444 platform is provided on an "as is" and "as available" basis. While cko444 takes all reasonable steps to ensure continuous, uninterrupted platform availability, cko444 makes no warranty — express or implied — that the platform will be free from errors, bugs, downtime, or interruptions. Scheduled and emergency maintenance windows may occur, during which access to some or all platform features may be temporarily unavailable.

8.2 To the maximum extent permitted by applicable law, cko444 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of, or inability to use, the cko444 platform or any game thereon
• Any error, omission, or inaccuracy in odds, game outcomes, or promotional information displayed on the platform
• Any loss of funds resulting from unauthorised access to your account arising from your failure to protect your login credentials
• Any connectivity, network, or device failure on your side that results in a missed bet, interrupted game session, or failed transaction
• Any reliance placed on information, statistics, or content published on the cko444 platform for the purposes of making betting decisions
• Delays in deposit crediting or withdrawal processing attributable to third-party payment providers including bKash, Nagad, Rocket, or any bank

8.3 cko444's maximum aggregate liability to any player in relation to any single event or series of related events shall not exceed the total value of funds deposited by that player into their cko444 account in the 30-day period immediately preceding the event giving rise to the claim.

8.4 cko444 does not provide any guarantee of winnings or investment returns. All gambling involves risk. The statistical house edge on casino games means that, over a sufficient number of rounds, the expected return to any individual player is less than 100%. Players should only gamble with funds they can afford to lose. If gambling is causing financial hardship, please use the self-exclusion and deposit limit tools available on the platform. 18+

8.5 Nothing in these Terms shall exclude or limit cko444's liability for death or personal injury caused by its own negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

8.6 These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising under or in connection with these Terms that cannot be resolved through cko444's internal dispute resolution process shall be subject to binding arbitration proceedings conducted in English.